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Our Treatment Approach
1Getting Started: Gathering Information, Establishing Baseline, and Forming Differential East-Asian Medical Diagnosis.
Prior to your first visit, you'll complete a detailed intake form that gives us insight into your primary health concern, as well as your current and past health history.
Your initial visit begins with a 30–45 minute conversation with your practitioner, guided by your intake form, to explore your health through the lens of East Asian Medicine. You'll then move to the treatment table, where your practitioner will use traditional diagnostic methods—such as pulse reading, abdominal palpation, and tongue observation—while you receive your first treatment.
This initial treatment is as much diagnostic as it is treatment - by observing how your pulse responds we will better understand how much support your body may need to reach your health goals.
2Creating a Plan: Establishing a Care Plan and Guiding Habit Change
After your initial treatment you will receive a detailed Care Plan via email that is effectively your manual - it will give you direction on how to make the most of the 167 hours every week you're outside of the treatment room to effectively reach your health goals. This Care Plan may include recommendations for acupuncture, herbal medicine, at-home therapy, lab tests, nutritional guidelines, habit changes, and/or referrals for other practitioners or coaches to help round out your care team.
3Implementing Plan: Carrying-Out Care Plan, Providing Support, and Tracking Progress
Once you’ve received your Care Plan, that's when the work begins! This stage is about implementing the recommendations outlined in your care plan to help you make consistent, steady progress in the right direction by pushing or pivoting depending on how your body reacts to treatment and habit change. Return visits are tailored based on how your body responds and what shifts we observe along the way. Your practitioner will continually assess your progress by reviewing how your symptoms evolve and by using East Asian Medicine diagnostics to adjust your care plan to fit your progress.
4Assessing Effectiveness: Determining whether to Continue, Pivot, or Refer Out
As care unfolds, we will continuously evaluate your progress, both in how you feel and in how your body presents through East Asian Medicine diagnostics. If you’re responding well, we’ll continue building on that momentum. If your progress plateaus or takes an unexpected downturn, we may pivot the care strategy or recommend additional support. In some cases, we may determine that another practitioner or modality is better suited to help you reach your goals and will refer you to someone who is a better fit for your needs. Our priority is to make sure your are receiving the right care for you at the right time, whether that's with us or with a trusted referral.
5Achieving Positive Outcomes & Trajectory
As we start seeing steady, sustained progress, you’ll notice a significant shift—not just in symptoms, but in how you move through your day, your energy, your resilience, and your sense of confidence in your body. At this stage, your frequency of visits will taper and you may transition from private visits to more cost-effective community visits with the goal of helping you sustain the progress you’ve made, prevent setbacks, and significantly reduce the frequency and intensity of re-flares. This is also a time to celebrate how far you’ve come and reflect on how your baseline has shifted—your highs will be much higher and your lows may be higher than your highs before you started care. Our goal is not just symptom relief, but sustainable progress and a deep understanding of the signs your body gives you when it needs some extra TLC.
6Continued Maintenance
Once you’ve reached at least 85% improvement of symptoms and have developed more resilience to triggers and stressors, we shift into a maintenance phase designed to help you maintain the progress you've made. These visits are less frequent but still important—they serve as tune-ups to keep your system balanced, catch early signs of imbalance before they snowball, and support you through life’s inevitable stressors and seasonal transitions. Maintenance care can take many forms, from occasional private visits to regular community visists, depending on your needs and goals. This phase is about staying connected to your body, honoring its signals, and continuing to invest in your long-term wellbeing—because thriving is an ongoing process, not a finish line.
© Sydney Malawer, Acupuncture & Herbal Medicine Inc., 2024